I am a recent school leaver who is currently looking for a job opportunity in the retail industry. I am a very hard working, reliable, enthusiastic and trustworthy. I possess good oral and written skills, which I am keen to put into practice. I have been built up and developed myself in the retail industry, with the goal of management in mind. As a hard worker I find it rewarding and enjoyable to interact with different people of different nationalities and I am always willing to learn and embark upon fresh challenges.
Education & Qualifications
September 2009 – 2013 University of Hertfordshire, Hatfield, AL10 9AB BSc (Hons) Business Management and Computer Science
September 2005 – July 2009, Sir George Monoux College, Walthamstow, E17 5AA Btec First – Distinction
Btec National Diploma – DDD (equivalent to 3 A levels)
Cisco Academy – Pass
Turkish A Level – B
September 2001 – July 2006, Kingsmead School, Southbury Road Enfield, London GCSE’s:
English Language (C), English Literature (C), ICT Double (C), Business Studies (B), Religious Studies (C), Mathematics (C), Design and Technology: Resistant Materials (C), Turkish (A*)
Key Skill’s
·Excellent communication skills ·Fluent in foreign Turkish ·Excellent selling skills (during my work experience at Shoe world, I sold over 10 pairs of shoes a day ) ·Able to work under pressure ·Excellent at dealing with customer complaints and calming down angry customers ·Trustworthy ·Excellent IT skills ·Punctual ( I have never been late for any shift at work before) ·Very patient ·Well organised ·Very good at multitasking (during my work experience the manager gave me extra responsibilities)
Employment
April 2010, University of Hertfordshire, Hatfield, AL10 9AB Job Role: Technology Mentoring (Temporary contract) Main duties and responsibilities included the following,
Assisting member of staff to use various programs
Good written and spoken communication skills
Helping member of staff in order to achieve their goals
Active listening skills
Problem solving
Keeping up to date with changes in technology
Good team player
December 2004-April 2010, Olympus Fish and Chips 140-142 Ballads Lane, Finchley Central, N3 2PA Job Role: Sales Assistance and Waiter (Permanent Contract) Responsibilities included the following;
Taking orders and serving customers as a waiter
Taking stock from the stock room onto shelves
Achieving the task that was given by manger
Showing excellent customer service skills by smiling towards customers and answering any questions that needed answering.
Replacing any products which was in the wrong location back to the correct location
Taking telephone orders and delivering food to customers
Dec 2009-February 2010, Odeon Cinema, Lee Valley Leisure Complex, Picketts Lock Lane, Edmonton, London, N9 0AS Job role: Team member (Temporary contract) Main duties and responsibilities include the following,
Cleaning cinema screens
Collecting tickets off customer’s and directing them to their screen
Working on a tills
Dealing with customer complaints
Taking all black bags to the compacter
Food handling
Interests
I enjoy playing football and playing basketball and go swimming quiet regularly, I also go to a local youth club and take part in activities often. Plus interact with other members of the club (I enjoy socialising).
